All deliveries are photographed/signature received upon delivery if the recipient is not in to receive.

If a wrong address is given from the customer at the point of sale a further charge will apply if delivery to another address is required.

Tiger Lily Flowers reserves the right to substitute any flowers pictured on our website depending on seasonal availability.

Refund Policy

Refunds will be issued in full in the following circumstances:

  • Out of Area order received 
  • Quality issue (photo evidence will be required and proof that our care instructions have been followed)
  • Same day orders received if after our 11am cut off (however we will try to fulfill any orders where possible)